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Communications Engineer - WPD Telecoms
Job Reference ER292/2021
This job has been closed.
About Us
The teams at WPD Telecoms are all about networking. They join data technology in lots of different ways to deliver connected and bespoke communications solutions that meet customers’ needs.
WPD Telecom teams enable the electricity network to be managed remotely, enabling customers’ power to be restored more quickly without having to dispatch engineers into the location.
Our talented teams are some of the best in the business, working with the most advanced technology and infrastructure, and always adapting and innovating as the industry evolves.
In fact, first class services and state-of-the-art facilities continue to drive our growth and create opportunities for people who share our commitment, energy and ambition.
There are opportunities to get involved in innovative work in a sector that continues to grow dynamically, with career development supported and enabled by on-going training.
If this is your opportunity to join us, you’ll find we offer a supportive, rewarding and friendly working environment where you’ll be empowered to build a career. Along the way, you’ll be invested in, be enabled by the latest technology and find that we’re always interested in evolving our systems and processes so that we get even better, every day.
You will enjoy a package of benefits designed to reward your hard work and incentivise your ambition, including a competitive salary, generous annual leave allowance, company pension scheme and wellbeing support.
Western Power Distribution is an equal opportunities employer, a Disability Level 1 Employer and a corporate signatory of WISE (Women in Science and Engineering) programme. Our desire is to bring in more employees from diverse backgrounds to build further on our inclusive culture. We value and celebrate individual difference and we believe that an inclusive culture will help the business grow as a positive, strong and innovative company
Job Introduction
n this role you will be required to provide front line operational support within the WPD Telecoms Network Management Centre, liaising with field based engineers, customers and contractors.
* Please note the successful candidate may initially be appointed to a lower salary until all relevant training is complete
We recommend using Google Chrome to complete your application for the smoothest possible candidate journey.
Correspondence will usually be by email so please do keep an eye on your spam or junk folders after the closing date.
Main Responsibilities
- Undertaking front line operational support from a 1st and 2nd line perspective within the NMC environment, in addition configuration of remote devices will also be carried out.
- Manage your own working time to ensure jobs are completed in the most efficient manner
- Working with contractors and when necessary witness acceptance tests
- Working with colleagues and customers to ensure a continuity of service
- Working safely and in accordance with agreed WPD procedures and techniques
- Providing technical support to customers and where necessary liaise with colleagues to solve complex issues
The Ideal Candidate
Experience with Infinera, Cisco, Fortinet and Microwave equipment would be an advantage as would candidates with VHF and UHF radio knowledge. You should be committed to providing outstanding customer service and have an ability to communicate well with both colleagues and customers.
Ideally you will be qualified to BTEC level or equivalent in Telecommunications or Electrical Engineering or have extensive relevant experience.
Applications will be considered from candidates who are able to demonstrate that they have a technical background and the motivation to make a success of this opportunity.
The successful applicant will be required to undertake standby duties in accordance with an agreed rota.